Our Commitment
BobsWork aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We design and engineer our product so that people with disabilities can perceive, operate, and understand it — using a keyboard, a screen reader, voice control, or assistive switches.
What We've Built For
- Keyboard navigation — every interactive element is reachable and operable with a keyboard alone, with a visible focus ring.
- Screen readers — semantic HTML, descriptive labels, and live-region announcements for dynamic updates.
- Color and contrast — text and meaningful UI elements meet AA contrast ratios (4.5:1 for body, 3:1 for large text and UI components).
- Text size and zoom — content reflows correctly at 200% browser zoom and supports user-set text sizes.
- Motion — non-essential animations can be reduced; the product does not flash more than three times per second.
- Forms and errors — labels, instructions, and error messages are programmatically associated with inputs.
Known Gaps
We are honest about what isn't done yet. Some areas — including complex dashboards and our integration automation surfaces — are works in progress. We document known gaps in our accessibility roadmap and prioritize fixes based on user impact.
We also run an automated axe-core (WCAG 2.0 + 2.1 A/AA + best-practice) audit against every public route on every release. The latest snapshot lives at /audit/wcag-report.md in this repository — it lists the rules that fired, the routes that hit them, and a manual-pass checklist for keyboard, screen-reader, color-contrast, motion, and reduced-zoom checks that axe-core cannot run automatically.
Need help using BobsWork?
If you encounter a barrier, our team will work with you directly to provide the information or task through an alternative route.
Email accessibility@bobswork.com or call the support line at +1 (415) 555-0142.
Feedback and Reports
If you find an accessibility issue on this site or in the BobsWork product, please tell us. Include the page URL, what you were trying to do, and what happened. We respond within two business days and aim to ship fixes for confirmed issues within 30 days.
How to report
- Email: accessibility@bobswork.com
- Contact form: /contact → "Talk to Sales" or direct line
- Mail: BobsWork, Inc., Attn: Accessibility, 1 Market Street, San Francisco, CA 94105
Assessment
BobsWork engages third-party accessibility auditors for annual reviews. Audit reports inform our internal roadmap. We also test new product surfaces against WCAG 2.1 AA criteria before launch.
Continuous Improvement
Accessibility is not a one-time certification. We train our engineers and designers, run automated audits in CI, and review user feedback quarterly. This statement is reviewed every six months.
Compatibility
BobsWork is tested on the latest two major versions of Chrome, Firefox, Safari, and Edge, and with NVDA, JAWS, and VoiceOver screen readers. Mobile testing covers iOS Safari and Android Chrome with TalkBack.