The short version. You use BobsWork to run your business. We provide the AI Workers, infrastructure, and support. You own your content and your data. You pay on the terms you signed up for. We do our best to keep the product reliable, secure, and improving. Either of us can end the relationship with reasonable notice.
1. Acceptance
By creating an account, accessing the product, or otherwise using BobsWork, you agree to these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company, you represent that you have authority to bind that company, in which case "you" refers to that company.
If you do not agree, do not use BobsWork.
2. Your Account
You must provide accurate information when you sign up. You are responsible for safeguarding your credentials and for activity that occurs under your account. Notify us immediately at security@bobswork.com if you suspect unauthorized access.
3. Plans, Pricing, and Payment
- Plans and pricing are described on the Pricing page and in your order confirmation. The plan you select determines your subscription, included features, and applicable limits.
- Subscriptions renew automatically for the interval you selected (monthly or annual) until canceled.
- You may cancel at any time; cancellation stops future charges but does not refund the current period unless required by law.
- Custom quotes, multi-year terms, and Enterprise agreements may supplement or modify these Terms via a signed order form.
- Late payment may result in suspension of the service after notice.
4. Free Trials
If you start a free trial, you will not be charged during the trial period. If you do not cancel before the trial ends, you will be charged for the plan you selected at sign-up.
5. Your Content and Your Data
You retain all rights, title, and interest in the content you upload or create in BobsWork — including prompts, documents, decisions, leads, business memory, and worker outputs. You grant BobsWork a limited license to use that content as necessary to operate the product for you.
We do not sell your content. We do not use your private content to train AI models. See our Privacy Policy for details.
6. Acceptable Use
You agree not to:
- Use BobsWork to violate any law or third-party right.
- Upload content that is unlawful, infringing, or malicious.
- Attempt to reverse-engineer, probe, or disrupt the service.
- Use the product to send spam, unsolicited communications, or deceptive content.
- Resell or white-label BobsWork without written permission.
- Use the product in any way that could reasonably be expected to harm BobsWork, its users, or its infrastructure.
7. AI Output
AI Workers generate responses using probabilistic models. Outputs may sometimes be inaccurate, incomplete, or inappropriate. You are responsible for reviewing outputs before relying on them. BobsWork does not warrant that AI outputs will meet your requirements or be error-free.
8. Third-Party Integrations
BobConnect allows you to connect third-party services. Your use of those services is governed by their terms. BobsWork is not responsible for the behavior, security, or availability of third-party services.
9. Service Availability
We work hard to keep BobsWork available, but we do not guarantee uninterrupted access. We may perform planned maintenance, with notice when reasonably possible. For paid plans, our service-level commitments (if any) are described in your order form.
10. Suspension and Termination
We may suspend or terminate your account if you breach these Terms, fail to pay, or pose a security or legal risk. Where reasonable, we will give you advance notice and an opportunity to cure. You may cancel at any time from your account settings.
On termination, we will make your exportable data available for a reasonable period, then delete it in accordance with our Privacy Policy.
11. Intellectual Property
BobsWork and its underlying technology, brand, and product design are owned by BobsWork, Inc. and protected by intellectual property laws. These Terms do not grant you any rights to our trademarks, logos, or brand assets except as needed to use the product as intended.
12. Disclaimers
Except as expressly stated, BobsWork is provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, secure, or error-free.
13. Limitation of Liability
To the maximum extent permitted by law, BobsWork's total liability arising out of or related to these Terms will not exceed the amounts you paid to BobsWork in the 12 months preceding the claim. Neither party will be liable for indirect, incidental, consequential, or punitive damages.
14. Indemnification
You will indemnify and hold BobsWork harmless from claims arising out of your content, your use of the product in violation of these Terms, or your violation of any law or third-party right.
15. Changes
We may update these Terms from time to time. Material changes will be announced by email or in-product notification at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
16. Governing Law and Disputes
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules. Any dispute will be resolved in the state or federal courts located in San Francisco County, California, except where applicable law provides otherwise.
17. Contact
Questions about these Terms:
- Email: legal@bobswork.com
- Mail: BobsWork, Inc., Attn: Legal, 1 Market Street, San Francisco, CA 94105